Malaysians trying to opt out of PERKESO’s Lindung 24 Jam scheme are facing problems accessing the official Lindung website, with many claiming they are being rejected after waiting in long queues.

Lindung website hit by errors as Malaysians rush to opt out of PERKESO's 24-hour protection scheme
Image Credits: Provided to Wah Piang

Several users took to social media to complain that although they managed to enter the waiting queue, their queue numbers were later rejected when they reached their turn, forcing them to restart the process.

Others reported similar issues, with some questioning whether the website was unable to handle the sudden increase in traffic as more Malaysians attempted to make changes to their participation status.

Why are Malaysians trying to opt out?

The rush comes after Human Resources Minister Datuk Seri R. Ramanan announced that contributions to PERKESO’s Non-Employment Injury Scheme, also known as Lindung 24 Jam, are now voluntary for Malaysian workers.

Previously, local employees were required to contribute to the scheme, but they can now decide whether they wish to continue based on their own needs and circumstances. However, contributions remain mandatory for foreign workers under existing legal provisions.

Image Credits: NST Online

What is Lindung 24 Jam?

Launched on June 1, Lindung 24 Jam expands PERKESO protection to cover accidents that happen outside working hours and away from the workplace, including during daily activities. The scheme was introduced in three contribution phases, starting at 0.75% of an employee’s monthly wages. Contributions are fully paid by employees and capped based on a monthly wage ceiling of RM6,000.

PERKESO has maintained that the scheme remains an important form of social protection, even though participation is now voluntary for Malaysian workers.

The Human Resources Ministry is also expected to review the scheme later this year to assess its implementation, effectiveness and long-term financial sustainability.

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