Kindness costs nothing, yet it can mean everything, especially to those who are simply trying their best in life despite their challenges. For people with disabilities, every small act of patience and encouragement can be a lifeline, reminding them that they are seen, respected, and valued just like anyone else.

Differently abled man working as a cashier at 99 Speed Mart

The incident was shared on Facebook by Lace Saw, who described what happened as she queued to pay. The cashier on duty was a young man with a disability (OKU), whose slower movements naturally made the checkout process take longer. As the line grew, one older customer began to lose patience.

The customer loudly complained about the cashier’s slow pace, calling it a waste of time and questioning how the business could operate that way.

The cashier, visibly anxious, kept apologising repeatedly, saying only, “Sorry, sorry, very sorry.”

Witnessing the incident, the woman couldn’t help but feel upset at how the man treated the staff.

“Will my own child, who is also special, have to face this kind of rejection in the future? Will he constantly be blamed for simply being who he is?” Saw wrote in her post.

When it was finally her turn at the counter, she could tell that he’s nervous. Instead of rushing him, she decided to treat him with kindness, reassuring him saying: “It’s okay. Take your time. Don’t worry.”

Ending her post, the woman hopes that her post can help remind everyone that it doesn’t hurt to be kind, especially towards those who are differently abled.

Netizens praised 99 Speed Mart for hiring OKU individuals

One netizen expressed their intention to visit 99mart more often, praising the store for hiring people with disabilities (OKU) and emphasizing the need for more patience towards them.

Another netizen emphasized that, while not attempting to impose moral judgment, small acts of kindness can make a significant impact in creating a more inclusive environment for those with disabilities.

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