Malaysia Airlines has once again proven its excellence in service by securing a spot among the Top 10 World’s Best Cabin Crew at the prestigious Skytrax World Airline Awards 2025.

The recognition places Malaysia Airlines alongside global aviation giants, reaffirming its reputation for warm hospitality, professionalism, and consistent dedication to passenger comfort.

Image credit: Malaysia Airlines

The Skytrax world ranking for 2025

According to Skytrax, this year’s list of the world’s top cabin crews were dominated by major airlines across Asia:

  1. Singapore Airlines
  2. All Nippon Airways (ANA)
  3. Cathay Pacific
  4. Garuda Indonesia
  5. EVA Air
  6. Hainan Airlines
  7. Japan Airlines
  8. Malaysia Airlines
  9. Starlux Airlines
  10. Korean Air
The Skytrax World Airline Awards 2025 recognized the top 10 airlines with the best cabin crew, with Singapore Airlines at the top and Malaysia Airlines securing 8th place
The Skytrax World Airline Awards 2025 recognized the top 10 airlines with the best cabin crew, with Singapore Airlines at the top and Malaysia Airlines securing 8th place.
Image credit: Malaysia Aircraft Enthusiast (Facebook)

Recognition of service excellence at Malaysia Airlines

Passengers worldwide voted in favor of Malaysia Airlines, praising the cabin crew for their friendliness, attentiveness, and professionalism. Frequent flyers highlighted the airline’s consistent ability to blend hospitality with efficiency, making it one of the most trusted carriers in the region.

“Whenever I flew to London Heathrow and CDG Paris, I always enjoy the services of Malaysia Airlines cabin crew. They are polite, friendly, and helpful. I knew they are one of the best in the world,” one frequent traveler recounted his experience.

one frequent traveler recounted his experience when taking Malaysiab Airlines
Image credit: Malaysia Aircraft Enthusiast (Facebook)

Another passenger also praised that the crew’s consistent professionalism across multiple flights, stating that the MAS team always ensured a pleasant journey.

Another passenger also praised that the crew’s consistent professionalism across multiple flights, stating that the MAS team always ensured a pleasant journey
Image credit: Malaysia Aircraft Enthusiast (Facebook)

A proud achievement for Malaysia

This accolade not only elevates Malaysia Airlines’ standing on the global aviation stage but also underscores the airline’s commitment to service excellence. It reflects Malaysia’s proud tradition of hospitality, known internationally as the hallmark of its culture.

With this achievement, Malaysia Airlines continues to strengthen its brand as a world-class airline, inspiring confidence among travelers and positioning itself as a leader in regional and global air travel.

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